Edraky's Innovations

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Drive, Feel, Own

DFO

Sales Volume Optimization: a streamlined test drive scheduling process enhances the likelihood of customers visiting and ultimately making a purchase.

Enhanced Customer Satisfaction: pre-scheduled test drives minimizes wait times at the dealership, contributing to an elevated and more seamless overall customer experience.

Operational Cost Efficiency: accurately organizing scheduled test drives, dealerships can strategically allocate sales staff and resources, leading to effective cost management and operational efficiency.

DFO

Allows dealerships to manage their test drive resources efficiently and provide a better customer experience.

It can help brands to:

Increase sales,
Improve customer satisfaction,
Reduce costs,
Improve efficiency.

Capture, Analyze, Act

CAA

Customer Satisfaction Enhancement: enable businesses to enhance customer satisfaction levels by pinpointing specific areas to improve overall customer experience.

Returning Customers Encouragement: identify customers showing signs of dissatisfaction, allowing businesses to proactively take measures to retain them and bolster customer loyalty.

Negative Word-Of-Mouth Mitigation: identify customers likely to engage in negative word-of-mouth, empowering businesses to address issues promptly and improve the overall customer sentiment.

Brand Reputation Enhancement: proactively work towards enhancing your brand reputation, showcasing a commitment to delivering a positive and satisfying customer experience.

CAA

Measures the likelihood of customers recommending your brand to friends & family, by identifying areas for improving your overall customer experience.

It can help brands to:

Increase customer satisfaction level,
Encourage returning customer,
Mitigate negative word-of-mouth,
Enhance brand reputation.

Configure, Check, Deliver

CCD

Concise Order Processing: simplify orders by combining vehicles with different colors into a single unit with distinct characteristics, improving efficiency in order management.

Adaptable Pricing and Sales: adjust pricing based on specifications; prices can vary according to entered details, offering flexibility in purchasing and sales processes.

Effortless Access to Specific Vehicles: make it easy for customers to find vehicles with specific attributes tailored to their preferences.

Streamlined Data Handling: simplify complex data by keeping the main vehicle model fixed and allowing changes to other characteristics.

CCD

Displays a selected list of vehicles that precisely match the customer's criteria, allowing them to select their favorite vehicle with any necessary customizations.

It can help brands to:

Concise order processing,
Adaptable pricing and sales,
Effortless access to specific vehicles,
Streamlined data handling.

Request, Book, Manage

RBM

Misallocation Prevention: ensures that spare parts in upcoming shipments are allocated and distributed based on bookings with reference to STOs, minimizing errors in allocation.

Demand Accuracy: ensuring accurate demand planning at the company level through a a comprehensive view of needed spare parts and the objects they are required for.

Customer Satisfaction Maintenance: precise delivery date calculations that helps in maintaining a high level of customer satisfaction by ensuring timely deliveries.

Operational Efficiency Enhancement: streamlines the entire spare parts supply chain, leading to better planning and resource allocation.

RBM

Empowers dealerships to proactively manage upcoming shipments, aligning them with current needs and fostering a streamlined supply chain process.

It can help brands to:

Prevent misallocation,
Accurately handle demand,
Maintain customer satisfaction,
Enhance operational efficiency.

Stock Weight Sync

SWS

Enhanced Visibility and Control: integrates with SAP, providing managers with real-time weight data for better control and tracking of goods movement.

Efficient Weighing Processes: automates the weighing process, reducing time requirements and facilitating faster shipping and receiving times in the supply chain.

Elimination of Manual Entry Errors: automates data capture, reducing the need for manual entry and enhancing invoicing and inventory management accuracy.

Accurate Weight Measurement: ensures precision by integrating with SAP, offering real-time weight data for vehicle.

SWS

Seamlessly integrating with SAP, providing real-time weight data for vehicles carrying stocks, to improve overall operational accuracy.

It can help brands to:

Enhance visibility & control,
Efficient weighing processes,
Eliminate manual entry errors,
Accurate weight measurement.

Collective CSI Division

Collective
CSI Division

CSI

Optimized Procurement Processes: eliminates manual intervention, streamlining the grouping of materials, ensuring a more efficient procurement process.

Enhanced Cost Control: by automatically assigning the collective PR indicator based on strategic criteria, the solution facilitates better cost management and allocation of resources.

Improved Project Management: efficient grouping of materials within a single PR across diverse networks and WBS elements fosters a clearer understanding of material requisitions within the project.

User Productivity and Satisfaction: reduces manual workload, allowing procurement teams to focus on more strategic activities, enhancing user satisfaction & productivity.

CSI

Streamlining material grouping within a single PR across diverse networks and Work Breakdown Structure (WBS) elements within the project

It can help brands to:

Optimized procurement processes,
Enhanced cost control,
Improved project management,
User productivity and satisfaction.

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Navigate, Connect, Invest

NCI

Boost sales efficiency: by converting website visitors into leads with integrated forms, speeding up sales cycles through direct interest submissions, and reducing admin burdens by automating tasks.

Enhance customer engagement: with a visually appealing platform featuring 360° tours and personalized search options. Ensure 24/7 availability for instant access to property information.

Streamline the buying journey: by providing comprehensive unit details, facilitating informed decisions through interactive tools, and improving the customer experience for a seamless journey.

NCI

An interactive real estate dashboard displaying property master plans, unit availability, and filters for personalized property searches.

It can help brands to:

Boost Sales Efficiency
Enhance Customer Engagement
Streamline Buying Journey

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Safety & Hazard Control

Safety & Hazard
Control

SHC

Time and Effort Savings: the automated approval cycle reduces the time and effort required to obtain permits, allowing field workers to concentrate on productive tasks.

Enhanced Visibility: Real-time visibility into permit approval status enables field workers to track progress and plan activities more effectively.

Increased Productivity: automates data capture, reducing the need for manual entry and enhancing invoicing and inventory management accuracy.

Improved Compliance: ensures precision by integrating with SAP, offering real-time weight data for vehicle.

SHC

Identifying and controlling hazards associated with various work activities, specially high-risk task, before commencement.

It can help brands to:

Save time & effort,
Enhance visibility,
Increased productivity,
Improve compliance.

Shopping Cart Tracker

SCT

Reduced Manual Intervention: Automated processes for order and delivery notifications, leads to operational streamlining.

Increased Customer Engagement: Consistent communication with your customer, via email & WhatsApp, contribute to a positive experience.

Enhanced Competitive Edge: Quick and reliable updates position your brand as customer-centric, giving you a competitive edge.

Effective Cost Management: Processes reduce manual labor, allowing you to reallocate resources, optimizing costs and increasing efficiency of labor.

SCT

Utilizing modern communication channels like WhatsApp and email sets your company apart in customer interaction.

It can help brands to:

Reduce manual intervention,
Enhance customer engagement,
Gain a competitive advantage,
Actively manage costs.

Shopping Cart Tracker

POS 360 Viewer

P360

Improved Reporting: streamlined reports that encompass Header details, Articles Details, Discount Details, Loyalty Points Details, and Payment Details for each POS transaction.

Returning Customers Encouragement: smoother follow-up process by having all transaction-related information readily available real-time to consistently assess the effectiveness of sales staff.

Negative Word-Of-Mouth Mitigation: seamlessly link with SAP SAC (SAP Analytics Cloud) for robust reporting and dashboard purposes, ensuring a comprehensive overview of your POS transactions for informed decision-making.

P360

Enhance the efficiency of your Point of Sale (POS) transactions by optimizing reporting and follow-up processes.

It can help brands to:

Improve reporting processes,
Enhance follow-up procedures,
Integrate with SAP SAC.

Shopping Cart Tracker

Smart Chain Logistics

SCL

Automated Sales Cycle: ensures the seamless automation of the entire sales cycle, simplifying processes from purchasing and STO to sales.

Real-Time Inventory Management: efficiently manage inventory levels in real time & prevent stockouts to ensure customers have access to the products they want.

Improved Customer Experience: minimizes challenges customers face when a desired product is not available ensuring a smoother customer experience.

Enhanced Operational Efficiency: automated STO creation and follow-up processes optimizes resource allocation and improve operational efficiency.

SCL

Streamlines & automates the Supply Chain, increasing efficiency & effectiveness, eliminating manual intervention and reducing errors.

It can help brands to:

Automate Sales Cycle,
Real-Time Inventory Management,
Improved Customer Experience,
Enhanced Operational Efficiency.

Shopping Cart Tracker

Loyalty Program Manager

LPM

Customer Loyalty Enhancement: strengthen customer loyalty, fostering repeated business and positive word-of-mouth.

Point Control & Management Optimization: strategically manage and control loyalty points, ensuring an efficient and rewarding experience for customers while minimizing administrative complexities.

Streamlined Customer Categorization: efficiently classify customers into different tiers (Silver, Gold, Diamond, etc.) based on their engagement and contribution to the loyalty program, tailoring rewards and benefits accordingly.

Improved Overall Customer Satisfaction: a well-optimized loyalty program contributes to overall customer satisfaction, creating a positive perception of your brand and services.

LPM

Measures the effectiveness of your loyalty program, ensuring customer satisfaction by addressing key challenges in point control, customer management, and tier designation.

It can help brands to:

Enhance customer loyalty,
Optimize point control,
Streamline customer categorization,
Improve customer satisfaction.

Shopping Cart Tracker

Sales Commission
Calculator

Sales Commission Calculator

Motivated Workforce: encourage salesmen and cashiers to perform at their best by providing fair and motivating commission incentives.

Transparent Reward System: establish a transparent and clear commission framework, fostering trust and satisfaction among employees.

Streamlined Administration: manage commission settings effortlessly by uploading predefined conditions through Excel sheets, simplifying the overall administration process.

Customizable Controls: tailor the commission system to match the specific needs and goals of your business, ensuring optimal flexibility.

SCC

Effectively manage commissions for salesmen or cashiers, offering customizable settings (such as Commission Base, Commission Rate, and Commission Type).

It can help brands to:

Motivate Workforce,
Transparency in Reward System,
Streamline Administration,
Customize Controls.

Shopping Cart Tracker

SCC

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Edraky's Innovations

Collective CSI Division

Collective CSI Division

CSI

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CSI

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NCI

NCI

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Collective
CSI Division